Shipping Policy
Shipping Policy
Effective Date: July 22, 2026
Thank you for shopping with Kitchen Crafts. We are committed to delivering your kitchen essentials safely and efficiently. This Shipping Policy outlines our order processing times, delivery estimates, shipping charges, and other important shipping information.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak shopping periods, holidays, or promotional events, processing times may be slightly longer.
Shipping Time
After your order has been processed, estimated delivery is:
- Standard Shipping: 5–10 Business Days
Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, customs processing (where applicable), or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated during checkout based on your shipping destination and the shipping method selected.
Any free shipping promotions will be clearly displayed on our website at the time of purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Your tracking number
- Shipping carrier details
- A tracking link
Tracking information may take up to 48 hours to become active after shipment.
Shipping Address
Customers are responsible for providing accurate shipping information before completing their purchase.
Kitchen Crafts is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete shipping addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and assist you throughout the process.
Damaged Deliveries
If your order arrives damaged, please notify us within 7 days of delivery.
Please include:
- Your order number
- Photos of the damaged item
- Photos of the shipping box or packaging
We’ll review your request and provide an appropriate solution as quickly as possible.
International Shipping
International shipping may be available to select destinations.
Customers are responsible for any customs duties, import taxes, VAT, or other government-imposed fees required by their country.
Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Kitchen Crafts
Operated by ONEIL ECOM LLC
Address:
3944 Brooklyn Ave
Kansas City, MO 64130
United States
Website: kitchencrafts.shop
Email: cs@kitchencrafts.shop
Phone: +1-315-202-9675